SHIPPING
If you require shipping, we have access to residential, business, and international carriers. We do not profit on shipping. Instead, the carrier will bill you directly at cost. Shipping quotes are based on weight and location. We will need items of interest and a complete delivery address to obtain the quote. If you prefer in-home white glove delivery, Arcadia Home Delivery is our carrier of choice.
DAMAGES IN TRANSIT
We inspect all items prior to shipping or releasing to customers. If an item is damaged in transport, please refuse and initiate claim immediately with carrier. Please also inform us in writing via email immediately to assist in the claim process. Do not accept any item from a carrier unless you are completely satisfied with its condition. Signing for an item releases any responsibility for damage with the carrier. You have 14 days to report concealed damage to the carrier. The item cannot be moved from its original receipt location or this voids any damage claim with carrier. Please hold onto all packaging until an item is deemed acceptable.
