All items are imported as is. There are no custom options available on orders less than a 10 unit MOQ. However, a minimum order quantity of 10 will enable us to produce a custom size and designed item specifically for your building needs. We use natural stone and reclaimed wood with our products. Each item is handmade and no two will be exactly alike. Reclaimed wood may contain certain aged characteristics including but not limited to the following: dents, dings, divots, knot holes, missing chunks, old nail/screw/mortise holes, insect holes, splits, cracks ,varying colors, leftover paints/stains and natural variations. This is intentional and gives our items a true rustic and unique look. Our stone can come with natural veins and coloring can vary. Care instructions available upon request.
All items must be paid in full prior to release. We take checks, bill pay, wire transfers, bank transfers and all major credit cards.
Every price is FOB High Point and does not include shipping costs. Shipping costs will be quoted after submission of order when we correspond with you. You can reach Customer Service on the contact page if you have questions regarding shipping costs prior to placing an order. Shipping charges are based on weight and delivery location.
Returns are allowed on stock items. Returns are not allowed on Final Sale & Clearance Items. Customer is responsible for all return shipping charges. Items will receive credit less 15% restock fee. Credit will be issued once item returned back to its original purchase location. The item must also be returned in its original purchased condition and back in its original packaging. Credit will be issued and used toward future purchase upon return.
Collection of your Personal Information
To better provide you with products and services offered on our Site, Vanity Resource may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Job Title
If you purchase Vanity Resource’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Vanity Resource collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Vanity Resource may also use your personally identifiable information to inform you of other products or services available from Vanity Resource and its affiliates.
Sharing Information with Third Parties
Vanity Resource does not sell, rent, or lease its customer lists to third parties.
Vanity Resource may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vanity Resource, and they are required to maintain the confidentiality of your information.
Vanity Resource may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vanity Resource or the site; (b) protect and defend the rights or property of Vanity Resource; and/or (c) act under exigent circumstances to protect the personal safety of users of Vanity Resource, or the public.
Tracking User Behavior
Vanity Resource may keep track of the websites and pages our users visit within Vanity Resource, to determine what Vanity Resource services are the most popular. This data is used to deliver customized content and advertising within Vanity Resource to customers whose behavior indicates that they are interested in a subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Vanity Resource. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Vanity Resource website.
Security of your Personal Information
Vanity Resource secures your personal information from unauthorized access, use, or disclosure. Vanity Resource uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Vanity Resource does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Vanity Resource may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from Vanity Resource or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Vanity Resource, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
Changes to this Statement
Vanity Resource welcomes your questions or comments regarding this Statement of Privacy. If you believe that Vanity Resource has not adhered to this Statement, please contact Vanity Resource at:
Effective as of July 31, 2020